Franchise Business Success
At Comfort Keepers®, we provide franchisees with a time-tested business model for delivering exceptional in-home care. When you join us, you'll be paired with a seasoned Regional Director who will guide you through business planning and sales training.
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Embrace the Opportunities at Comfort Keepers
At Comfort Keepers, strong leadership is the cornerstone of our company's success and the embodiment of our core values. Effective leaders inspire and motivate, creating a positive and nurturing environment that aligns with our mission to provide exceptional care and support to our clients.
Our Regional Directors are chosen for their extensive expertise, industry knowledge, and excellent interpersonal skills. They serve as your local, go-to resource, always ready to offer support. With them nearby, you'll benefit from regular face-to-face interactions and weekly phone calls, ensuring you have the guidance you need.
Comfort Keepers Regional Directors bring specialized knowledge and practical experience in the home care sector, helping you with key aspects of your business, including:
- Recruiting strategies
- Accounting practices
- Local marketing
- Staff training and scheduling
- Management systems
Meet your Support Team:
Luke Ries
Executive Director of Franchise Operations
Luke brings ten years of Home Care experience to the Field Team. He started as the General Manager of our Wisconsin company-owned locations with seven offices spanning the Eastern Half of Wisconsin. Luke spent three years operating the Wisconsin offices successfully, at which point Luke began supporting the Franchise Network. Luke strives to support franchisees in building a purposeful culture that supports the growth of our network and has continued to ensure franchisees' success with those he supports. Luke currently leads the Field Team and the Performance Management Program He uses his expertise to support the team of Regional Directors in the field and organize and facilitate the performance management program at Comfort Keepers.
Mary Ellen Rohrbaugh
Sr. Regional Director
Mary Ellen brings over 18 years of experience in Comfort Keepers to our team. She has seen this brand through a tremendous number of different phases, having lived in Ohio and always connected to our home office in Dayton, Ohio. There is no piece of our business that she has not been involved in and has been a big part of the practical and operational expertise in much of our training. She is a wealth of knowledge and has had an impact on many of our franchisees across the entire US.
Jerry Wright
Sr. Regional Director
Jerry Wright has been a business coach, franchising executive and leader with P/L responsibility for over 25 years. He has helped start-up locations and transfers with new leadership as well as supported the profitable growth of high-volume locations. Beginning with financial and operational data analysis, Jerry works with owners to develop a strategic plan and budget incorporating leadership, organizational effectiveness, and proven best practices to help owners achieve their goals.
Lynoshka Gonzalez
Regional Director
Lynoshka has been a dedicated member of the Comfort Keepers team for six years, beginning their journey as a scheduler in Florida. Over the years, she has immersed herself in various roles, including scheduling, care coordinating, and recruiting, gaining a comprehensive understanding of the organization's operations. Lynoshka's career path has seen her excel as a territory manager and regional director, showcasing her versatility and leadership skills. Lynoshka brings years of experience operating these Home Care businesses to support the Franchise network. Her passion for interacting with diverse individuals and the excitement of facing new experiences daily drives their commitment to providing exceptional care and support.
Natalie Hermann
Regional Director
Natalie brings 12 years of Home Care experience, with 8.5 years dedicated to our organization. Throughout her tenure, Natalie has excelled in various facets of the business from daily operations to higher level strategic planning. Her specialties lie in Training and Development, as well as in Sales and Networking. Natalie’s remarkable conversion rates, strong community relationships, and ability to adapt and implement new product and processes are a testament to her expertise and dedication. She has played a pivotal role in spearheading new franchisee training, ensuring a smooth and comprehensive onboarding process. She also has lead training programs for new and existing administrative staff, enhancing their skills and operational efficiency. Additionally, Natalie facilitates performance management groups for owners and general managers, driving excellence and continuous improvement across the organization.
Tina Lewis
Regional Director
Tina Lewis has had a successful career spanning over thirty-five years as the Director of Sales, Business Development, and Management at various levels in the continuum of care, including home health, hospice, and acute rehab hospitals. From 2015 to 2018, she served as the General Manager of San Antonio Comfort Keepers Company Operations. In 2018, I transitioned to the Regional Director for the South for the Franchise Network, collaborating with owners in eight states and supporting them in multiple ways. Additionally, Tina hosts multiple Performance Groups, including Owners and General Managers.
Shelby Tennessen
Franchise Support Specialist
Shelby Tennessen has over 30 years of experience in the home care industry. Shelby is very familiar with every position in an office, from on-call to Director of Operations. She has been in her current role for almost five years, supporting the Franchise Network with her vast experience and knowledge. Shelby thrives on helping our franchise network dive into operations to grow their business. She also facilitates Performance Management Groups and has a role in New Franchise Training. She is passionate about helping new owners develop best practices and admin teams to drive a successful business.
Top Home Care Franchise
Looking to invest in the home care market? The rising demand for senior care services offers not just a necessity but a pathway to financial success. Seize the opportunity to join a booming industry with immense potential for franchisees.
By investing now, you can secure a prime location and establish your presence before the market becomes saturated.
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